Attract and convert more leads
Get a deeper understanding of your customers and increase conversion rates with the finova Customer Onboarding Module. Save time with better quality leads and make a great first impression to prospective customers and introducers.
‘No code’ solution
Get started quickly and effortlessly without any code
Add demo onboarding
Have a look at our simulation to see the benefits of the Onboarding Module in action



More leads, less effort
Discover more
Find out key, in-depth information about your clients upfront before even having an initial conversation
Increase efficiency
Automatically scored leads for all advisers saved in your finova Broker CRM system
Save time
Seamlessly integrates with your website to digitally collect prospect data on a series of dynamic forms
Deep customer data
Collect deep customer data around income, expenses, credit history, property details and more to better inform advisers and your business
User-friendly dashboards
View and manage all mortgage enquiries through a single, real-time dashboard so you can allocate the right advice or customer support colleagues to different customer segments
Deliver a better service
Provide your prospects with personalised mortgage products based on their eligibility and affordability
Everything you need for digital onboarding

What our clients say
“Everything I do now is designed to free up as much of my time as possible. I chose the finova CRM with its built-in automation so that it frees me up to do the things that I’m best at.”

"Since switching from an old CRM system to finova Broker CRM it has been a breath of fresh air! The system is great and easy to use.The features on it make every day working much more easier and quicker! Overall it’s a great system and would highly recommend."
Do you have a website your customers can visit?
88% of borrowers are more likely to choose a broker that they can interact with online. To help you grow your brokerage we have partnered with digital website agency, Creatif.
Specialised in working with large service providers and networks, Creatif Digital can help to build professional websites to match your brand, while the finova Onboarding module takes care of lead generation and qualification.

Integrate your customer onboarding
finova Broker CRM
Process more with a highly configurable CRM system.
Learn more
Client portal
Collaborate with your customers and speed up applications.
Learn more
Retention marketing
Retain more clients with automated marketing.
Learn more
Frequently asked questions
I want to customise the Onboarding Module so it matches my company’s brand, is that possible?
Yes, the Module is completely customisable allowing you to use your own company logos and colours, for a consistent customer experience.
I don't have finova CRM, can I still use the Onboarding Module
Yes, the Onboarding Module can be used as a standalone solution which you can seamlessly integrate into your own website.