Power seamless service across lending and savings
Manage your entire lending and savings portfolio from one platform — and deliver stand-out customer service at scale. With £47.5 billion processed through Finova Servicing, we’re built to adapt.
Cut through complexity
Mortgages. Equity release. Instant-access and fixed cash savings. ISAs. Bonds. Finova Servicing gathers all your lending and savings products in one place, with extensive product-level configurability and granular controls.
Boost visibility
Create a single, trusted source of truth that helps your customer-facing and back-office teams work proactively (and get it right the first time round). No more silos, miscommunications, or misunderstandings.
Be more effective
Preconfigured templates and automations handle time-consuming, repetitive tasks, eliminating human error and freeing up staff to focus on what matters: doing right by your customers.
Finova don't just meet our needs, they make it easier for us to fulfill our purpose.
“At our core, we exist to help our members achieve their dreams of home ownership and to be a trusted place for their savings. And Finova helps us do this seamlessly while enhancing our ability to provide standout customer experiences.”
Simple to operate, tailored to suit.
Manage every aspect of your lending and savings operations with a flexible, user-friendly platform designed to fit the way you work.
Built-in finance management
User-friendly. Efficient. Accurate. Easily handle payment and deposit allocations and reversals, and simplify back-office admin with features like rate-change management, bulk maintenance, and electronic payment processing.
Multi-application support
Access purpose-built environments for customer support, admin, collections, finance, compliance, and other teams. Finova Servicing also supports till management, receipt printing, and other in-branch capabilities
Customer portal
Our user-friendly, fully configurable web and mobile interfaces make it easy for customers to view statements, make payments, switch or transfer products, manage account maturity, and get in touch with customer-facing staff.
Collections engine
Easily track and manage loan accounts that are in arrears. Our specialised tool supports a variety of collection strategies as well as tailor-made arrangements to help your customers when they need it most.
Centralise your lending and savings operations, and deliver stand-out service
Let's show you how Finova Servicing can help you entice, engage, and retain more customers while working more efficiently.
