Maximise the Relationship with your Intermediary Customers
Unlock smarter ways to manage intermediary relationships. This session explores how finova CRM users can automate onboarding, streamline communications, and gain real-time visibility into performance — all while saving time.
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In this webinar, finova CRM users will learn how to optimise their intermediary management process from start to finish. Discover how to:
- Automate onboarding, verification, and communications for new intermediary firms
- Use workflows to complete key tasks with minimal manual input
- Improve productivity through effective diary and activity management (e.g. BDM visits, newsletters)
- Leverage KPI reporting for better oversight and decision-making
- Utilise business intelligence tools to monitor activity across all levels — from individual RIs to entire networks
- Communicate effectively across multiple channels including email, letters, and SMS
Perfect for networks and distributors looking to enhance their adviser experience while improving internal efficiency.