Transform your customer experience with a fully branded digital portal

Book a Demo

Unlock a new era of customer engagement with the Apprivo Customer Portal. Built for operational efficiency and collaboration, our portal is designed to empower both you and your customers.

Book a Demo

Modernise the way customers interact with their accounts

Create a unique online presence and enable customers to self-manage anytime, anywhere with our secure online customer portal.

Power your customer portal
with Finova

Efficiency redefined

Streamline your operations and reduce operational costs by empowering customers to self-serve.

Collaborative excellence

Foster better communication between your team and customers with secure messaging and streamlined document submissions.

Sleek online experience

Your customers deserve a user-friendly portal that reflects your brand. Apply custom branding to reflect your brand imagery and colours.

All the features you need to offer a secure, easy-to-use portal

Book a Demo

24/7 account management

Empower your customers with 24/7 access to mortgage details and a user-friendly portal for managing multiple accounts.

Payment convenience

Enable seamless payments to any linked account, enhancing financial control and flexibility.

Secure communication

Ensure confidential and convenient communication with secure messaging and streamlined document submissions.

Financial forms simplified

Request and allow customers to complete income and expenditure forms online, streamlining arrangements for those facing financial difficulty.

Personalisation and security

Allow customers to update personal details, contact preferences and security settings.

Layer with your existing
service provider

Connect effortlessly with your existing servicing provider for a cohesive experience. API integrations ensure customer data is synchronised across your business.

Customer portal user guide

Learn more about how our customer portal can transform your customers’ experience online in our handy guide.

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Our other solutions

Retention Portal

Mobile Banking App

Servicing

Latest news

3 min read

In the spotlight: Dan Broadhurst, Commercial Director at Finova

In this edition of in the spotlight, we’re shining a light on Dan Broadhurst, Commercial Director, and the experience he brings from across banking and fintech. From building trusted lender partnerships to navigating a fast-changing market, Dan shares his perspective on what really matters and where he sees the biggest opportunities ahead.

3 min read

Two decades of change: How fintech redefined the mortgage journey

Over the last twenty years, the mortgage market has experienced one of its most significant transformations. What was once a paper-heavy, manual process is now shaped by digital platforms, data-driven decisions, and evolving customer expectations.

3 min read

Specialist BTL delivers stronger margins and lower risk, but borrowers with complex needs are being left behind, reveals Finova

New research from Finova, one of the UK’s leading lending and savings software providers, reveals that although UK lenders say specialist buy-to-let (BTL) products deliver stronger margins and lower risk, the borrowers driving demand in the sector are still underserved.

4 min read

Redefining lead generation: how brokers can build smarter, stronger pipelines

Lead generation is the heartbeat of every mortgage business. But as the market evolves, so do client expectations.

Meet Sebastian Mrotzek: Shaping smarter operations at Finova

3 min read

In the spotlight: Sebastian Mrotzek, Director of Operations

We caught up with Sebastian Mrotzek to talk about how he’s shaping the future of operational excellence at Finova.

2 min read

Beyond the buzz: How lenders can unlock the real value of AI

Artificial Intelligence has moved well beyond the hype in financial services, but for many lenders, its full potential is still just out of reach. Behind the scenes, AI is already transforming how lenders work, from document checks and fraud detection to affordability assessments and portfolio monitoring.

2 min read

Three quarters of brokers report rising demand for limited company BTL over the past year, reveals Finova

New research from Finova, one of the UK’s leading lending and savings software providers, reveals a widening gap between broker demand and lender innovation in the specialist buy-to-let (BTL) market.

4 min read

Bridging finance in a digital era: Meeting rising demand with smarter technology

The bridging market has always been fast-moving, designed to deliver short-term funding at pace. But as borrower expectations evolve and volumes rise – with completions forecast to hit £12.2 billion in 2025 – speed alone is no longer enough.

2 min read

Rethinking retention: How lenders can strengthen relationships in a shifting market

After a quieter summer, the mortgage market is back in motion. As we move through autumn, the long-anticipated remortgage wave is well underway, and it’s proving to be larger than many expected.

2 min read

Finova appoints Daniel Broadhurst as Commercial Director to drive growth

Finova, the UK’s leading cloud-based lending and savings software provider, has appointed Daniel Broadhurst as its new Commercial Director. Daniel will be responsible for driving Finova’s commercial strategy, strengthening client partnerships, supporting the company’s continued growth and helping to modernise lending processes and technology architecture across the UK market.

2 min read

From generic to tailored: Why digital tools are redefining the savings experience

When it comes to savings, “one size fits all” doesn’t really fit anyone. People aren’t just putting money away for a rainy day anymore — they’re saving for a deposit, a family milestone, or retirement.

3 min read

Finova and LV= extend strategic partnership with new long-term agreement

Finova, the UK’s leading cloud-based mortgage and savings software provider, has today announced the signing of a new long-term agreement with investment, protection and retirement specialist, LV= to support the provider’s equity release platform.

Book your personalised
demo today

See firsthand how the Apprivo Customer Portal can transform your operations and elevate customer satisfaction. Book your personalised demo and take the first step towards a more efficient and collaborative future.

Book a Demo

Modernise the way customers interact with their accounts

Power your customer portalwith Finova

Efficiency redefined

Collaborative excellence

Sleek online experience

All the features you need to offer a secure, easy-to-use portal

24/7 account management

Payment convenience

Secure communication

Financial forms simplified

Personalisation and security

Layer with your existing service provider

Customer portal user guide

Our other solutions

Latest news

Book your personalised demo today

Power your customer portal
with Finova

Layer with your existing
service provider

Book your personalised
demo today