A fully branded, always-on customer experience
The Finova Lending Customer Portal transforms how customers interact with their mortgage and savings accounts. Available 24/7, it puts account management, secure communication, and document handling into a single, branded space that feels like your own.
Convenient
From checking balances to making payments, customers get a user-friendly portal that works on any device, day or night.
Collaborative
Secure messaging, document uploads, and online forms make it easier for your team and customers to stay connected and resolve queries quickly.
Customisable
Match the look and feel of your brand with a fully white-label solution. Add your own styling, colours, and imagery for a seamless extension of your brand.
All the features you need in one secure portal
24/7 account access
Customers can view mortgage details, track multiple accounts, and check information in real time.
Payment convenience
Make it easy to pay any linked account, enhancing control and flexibility.
Secure communication
Send and receive confidential messages, request uploads, and keep conversations in one place.
Financial forms
Allow customers to complete income and expenditure forms online to simplify arrangements for those in financial difficulty.
Personalisation and security
Customers can update personal details, contact preferences, and security settings with ease.
Custom branding
Style the portal to match your brand for a cohesive customer experience.
Layer seamlessly with your existing systems
Already have a servicing provider? No problem. Our API integrations connect effortlessly, keeping customer data synchronised across your business.
Customer portal user guide
Learn more about how our customer portal can transform your customers’ experience online in our handy guide.
Ready to see it in action?
Book a demo and see how the Finova Lending Customer Portal can help you reduce admin, improve customer satisfaction, and deliver a more modern, connected experience.
