Insights

At Finova, we’ve always believed that our customers sit at the very heart of our business. Over the past few years, that belief has guided a deep transformation in how we engage, support, and grow with our clients. As Chief Operating Officer, and now in my new role as Chief Customer Officer, I’ve had the privilege of leading that evolution, embedding a customer-first mindset across every part of the business.

We sat down with Jane Clark, Senior Paralegal at Finova, to get a glimpse into her day-to-day life.

For years, lenders have faced a common hurdle— the slow turnaround time for bringing new, compliant mortgage products to market. The 7-10 day window to review, approve, and launch a new product has long been the industry norm.

Hamza brings over 12 years of experience in financial services strategy and digital banking transformation.

Aldermore is a long-standing customer of Finova, first partnering with the provider in 2016. Following a comprehensive market review, Finova delivered a series of successful pilot projects with its lending platform, formerly known as Apprivo.

Kristopher, who previously served as Lead Engineer, has been an integral part of the Finova team for over a decade.

As we celebrate International Women’s Day, we've reached out to Esther Walters from our Client Operations team to learn more about Finova’s newly launched Women’s Network, and hear Esther’s insights on what International Women’s Day means to her.

In today's era of seamless technology integration, the management of savings is ripe for evolution.

Finova, the UK’s largest cloud-based mortgage and savings software provider, has today announced the appointment of Sebastian Mrotzek as Director of Operations.