Elevate your mortgage brokerage with our advanced customer portal
Streamline collaboration, enhance transparency and transform client interactions

3 reasons why brokers use the Finova Customer Portal
Manage documents efficiently
Streamline document management with a single platform to securely share and manage all key documents with customers. Avoid using insecure sharing methods, such as email.
Keep your customers engaged
Stay connected with customers throughout the application process with instant messaging. Provide real-time updates, address concerns and offer proactive assistance to foster transparency and trust.
Exchange information securely
Sharing confidential application details with customers in a secure environment. Full audit trail for transparency and compliance.
Register for your FREE 3-month trial
Provide your customers a better mortgage experience and claim your free 3-month trial today.
Your simple, secure customer portal for better information sharing
Modern design
A fully branded, modern online presence for your brokerage.
User-friendly
Intuitive interface for both you and your customers.
Security
Prioritise data security and compliance with our secure environment.
Efficiency
Streamline your workflow and enhance collaboration with clients.
Transparency
Connect with customers and keep them engaged at every stage of the process.
Who's the Finova Customer Portal for?
With pricing starting at £30 per moth per firm, our customer portal is suitable for any size brokerage.
The Finova Customer Portal includes must-have features for mortgage brokers, offering a transparent platform for borrowers throughout the entire mortgage process.
Ask us anything
How much does the Finova Customer Portal cost?
Pricing for our Customer Portal starts at just £30 per firm.
Can I get a free trial?
Yes. To get started, simply provide us with your contact information here and one of our representatives will be in touch to set up your free trial. During your trial period, you'll get full access to all the features and functionality of our platform, enabling you to explore its capabilities and see if it's the right fit for your business.
Is it secure?
The Finova Customer Portal implements banking-level security measures to ensure the complete safety of your customer information and data. With advanced encryption and authentication protocols, your data is protected both during transmission and storage.
Who uses the Finova customer portal?
From small brokerages to national broker firms, our customer portal is suitable for any size brokerage.
Can I use my own branding and logos?
Absolutely! We understand the importance of maintaining consistency and reinforcing your brand identity. That's why our Customer Portal is completely brandable, allowing you to customise it to match your company's unique look and feel. You can easily incorporate your logo, colour scheme and other branding elements to ensure a seamless and cohesive experience for your customers.
Is there an additional fee to store documents uploaded by applicants?
No, there are no additional fees for storing documents uploaded by applicants. Our Customer Portal offers secure document storage as part of our standard service, ensuring convenience and peace of mind for both you and your applicants.
Faster onboarding. Smoother interactions. Happier clients.
Give your customers the digital experience they expect — without adding to your workload.