Elevate your mortgage brokerage with our advanced customer portal

Streamline collaboration, enhance transparency and transform client interactions

3 reasons why brokers use the Finova Customer Portal

1

Manage documents efficiently

Streamline document management with a single platform to securely share and manage all key documents with customers. Avoid using insecure sharing methods, such as email.

2

Keep your customers engaged

Stay connected with customers throughout the application process with instant messaging. Provide real-time updates, address concerns and offer proactive assistance to foster transparency and trust.

3

 Exchange information securely

Sharing confidential application details with customers in a secure environment. Full audit trail for transparency and compliance.

Register for your FREE 3-month trial

Provide your customers a better mortgage experience and claim your free 3-month trial today.

Your simple, secure customer portal for better information sharing

Modern design

‍A fully branded, modern online presence for your brokerage.

User-friendly

‍Intuitive interface for both you and your customers.

Security

‍Prioritise data security and compliance with our secure environment.

Efficiency

‍Streamline your workflow and enhance collaboration with clients.

Transparency

‍Connect with customers and keep them engaged at every stage of the process.

Who's the Finova Customer Portal for?

With pricing starting at £30 per moth per firm, our customer portal is suitable for any size brokerage.

The Finova Customer Portal includes must-have features for mortgage brokers, offering a transparent platform for borrowers throughout the entire mortgage process.

What's included?

  • Custom branding
  • Compatible on desktops, mobiles and tablets
  • Drag and drop document uploads
  • Document notifications functionality
  • Full activity audit log
  • Instant messaging
  • Banking-level security
  • Finova Broker CRM integration
  • Web Content Accessibility Guidelines (WCAG) AA rated

Ask us anything

How much does the Finova Customer Portal cost?

Can I get a free trial?

Is it secure?

Who uses the Finova customer portal?

Can I use my own branding and logos?

Is there an additional fee to store documents uploaded by applicants?

Faster onboarding. Smoother interactions. Happier clients.

Give your customers the digital experience they expect — without adding to your workload.

FF background pattern.
FF background pattern.