Explore how leading lenders are using tech to streamline the mortgage process in our 2024 Annual Mortgage Efficiency Survey

Customer Portal powered by Apprivo

Transform your customer experience with a fully branded digital portal

Unlock a new era of customer engagement with the Apprivo Customer Portal. Built for operational efficiency and collaboration, our portal is designed to empower both you and your customers.

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Modernise the way customers interact with their accounts

Create a unique online presence and enable customers to self-manage anytime, anywhere with our secure online customer portal.

Benefits

Power your customer portal with finova

Efficiency redefined

Streamline your operations and reduce operational costs by empowering customers to self-serve.

Collaborative excellence

Foster better communication between your team and customers with secure messaging and streamlined document submissions.

Sleek online experience

Your customers deserve a user-friendly portal that reflects your brand. Apply custom branding to reflect your brand imagery and colours.

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Key features

All the features you need to offer a secure, easy-to-use portal

24/7 account management

Empower your customers with 24/7 access to mortgage details and a user-friendly portal for managing multiple accounts.
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Payment convenience

Enable seamless payments to any linked account, enhancing financial control and flexibility.

Secure communication

Ensure confidential and convenient communication with secure messaging and streamlined document submissions.
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Financial forms simplified

Request and allow customers to complete income and expenditure forms online, streamlining arrangements for those facing financial difficulty.

Personalisation and security

Allow customers to update personal details, contact preferences and security settings.
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INTEGRATIONS

Layer with your existing service provider

Connect effortlessly with your existing servicing provider for a cohesive experience. API integrations ensure customer data is synchronised across your business.

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Free download

Customer portal user guide

Learn more about how our customer portal can transform your customers’ experience online in our handy guide.

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See it in action

Book your personalised demo today

See firsthand how the Apprivo Customer Portal can transform your operations and elevate customer satisfaction. Book your personalised demo and take the first step towards a more efficient and collaborative future.

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