Webinars

In this 30-minute session, Hamza Behzad, Business Development Director at Finova, explored how mutual lenders can use technology to modernise their retention strategies and strengthen customer growth. Based on insights from Finova’s Retentions & Technology Report 2025, the webinar covered key trends, challenges lenders face, and practical ways to boost retention through digital innovation — including a live demo of the Finova Retentions Portal.

Discover how tech can transform end-of-term journeys and boost retention with a live demo of Finova’s Customer Switch and Retention Portal.

Explore how lenders can bridge tech gaps and meet borrower needs with insights from Finova’s digital mortgage research and 2024 Efficiency Survey.

See how Finova’s Savings Solution boosts satisfaction with seamless onboarding, omnichannel UX, and powerful mobile self-serve tools.

In this 40-minute webinar, Jeffrey Krampah-Williams (Santander Intermediaries) and Rahaan Ahmed (Finova) unpack the FCA's Consumer Duty rules and what they mean for the mortgage industry. Learn what’s changing, how it affects your firm, and how to prepare.

Explore how dynamic pricing and Finova’s Decisioning tool can help equity release lenders innovate faster, price smarter, and respond to market shifts.